Travel in Confidence

13th August 2020

The wellbeing of our customers and colleagues is our number one priority, and we've made extensive changes to our operation to ensure that our services are the safest way for your group to travel.

Find out more about our wellbeing measures below:

Face coverings	Protective screens	Driver PPE
Social distancing	Enhanced cleaning	Contactless tickets

Face-coverings

The wearing of a face-covering on public transport is strongly recommended to protect both passengers and our staff. This applies even if you are in the same household group.

Social distancing

To ensure that you have enough space onboard our coaches, we have reduced the maximum amount of passengers per vehicle. Our team can help you plan safe seating arrangements for your group.

Contactless ticketing

If your service uses tickets (for example, a school or business shuttle), you can use our mobile ticket platform to reduce the risk of cross-contamination associated with paper tickets.

Protective screens

For added protection we've fitted safety screens on every seat. This creates a physical barrier between passengers and enhances the flow of fresh air from the climate system.

Driver PPE

All of our drivers have PPE, including a face-covering or mask, although these are not mandatory for transport workers. Drivers also have the option to wear a face visor for extra protection during passenger boarding/alighting.

Enhanced cleaning

We’ve introduced enhanced vehicle cleaning processes, with a particular focus on key touch-points. Also, our coaches are now routinely cleaned using an advanced anti-viral interior fogging agent proven to be effective against Covid-19.