We operate a mobile ticket system on our Canary Wharf and London commuter service. Using the system is easy, and all you need to do is create an account, buy your mobile ticket, which will be delivered to you by email and then present it to your driver upon boarding the coach.
To find out more about purchasing and using a mobile ticket and answers to common questions, please see the FAQ list below. Alternatively, if you would like to discuss mobile tickets with a member of our team, please do not hesitate to contact us.
You can find all of our prices on the commuter fares page.
Visit tickets.centaurtravel.co.uk and register for an account. Verify your account via email.
Once verified, log in to your account at tickets.centaurtravel.co.uk and make your purchase. Once checkout is complete, you will receive your mobile ticket by email; you can also print your mobile ticket at this stage if you prefer. Or, if you wish to email or print your mobile ticket later, you can log back into your account and access your mobile ticket via the 'My tickets' button located at the top of the page.
No, from 20 Sep 2021, you do not need to pre-book or reserve a seat before you travel.
Simply turn up at the bus stop and present your mobile ticket for scanning or purchase a Single or Day Return ticket from the driver via contactless payment. Please note that our drivers are unable to accept cash.
If you are travelling from a request stop (e.g. Bexley, Black Prince), you will still need to notify us in advance of your travel in the usual way.
The Centaur commuter service operates Monday to Friday only, excluding bank holidays.
Yes, you will only receive a single mobile ticket (with QR code) if you purchase a multi-journey or season ticket. You should use this mobile ticket every time you travel.
Yes, this is no problem. Flexi-tickets are designed to offer the best fare for the travel frequency specified, but there is no restriction on how often you can use the ticket. For example, if you hold a 'Flexi 2-days-a-week' ticket and wish to travel three or four days in one week, this is fine.
You can see the remaining trips left on your ticket by logging into your account at tickets.centaurtravel.co.uk. Once logged in, click the 'My tickets' button at the top of the page. Valid tickets are shown in the 'Live tickets' section, and the remaining trips are shown on the right-hand side of each ticket adjacent to the 'print ticket' button.
Our drivers carry a ticket machine to scan the QR code on your mobile ticket to check its validity.
When you board the coach, please present the QR code to the driver. If you are showing the driver your mobile ticket on your phone, please zoom into the QR code so that the ticket machine can easily read it.
To purchase mobile tickets, you must register for an account at tickets.centaurtravel.co.uk. This is so that we can issue your mobile tickets to you via email.
If you do not wish to register for an account, you can buy a Single or Day Return ticket from the driver via contactless payment. Please note that our drivers are unable to accept cash.
No, payments are no longer processed via PayPal.
Simply register for an account at tickets.centaurtravel.co.uk and use your debit or credit card to make payment.
Yes, you can buy a Single or Day Return ticket from the driver via contactless payment. Please note that our drivers are unable to accept cash.
All other tickets are available to buy online at tickets.centaurtravel.co.uk
Yes, every passenger is guaranteed a seat. We monitor demand closely and allocate suitably sized vehicles to each route. In addition, we position relief vehicles and drivers in strategic locations to ensure we can cope with any unexpected demand.
You must have a valid ticket for travel, and drivers are not authorised to allow any passenger to board without a valid ticket.
If you cannot show your mobile ticket, you must purchase a Single or Day Return ticket via contactless payment from the driver. Please note that our drivers are unable to accept cash.
It is simple to issue yourself a replacement mobile ticket.
Login to your account at tickets.centaurtravel.co.uk and click the 'My tickets' button at the top of the page to view your tickets. Email or print yourself a replacement using the red buttons.
You must have a valid ticket for travel.
You must have a valid ticket for travel, and drivers are not authorised to allow any passenger to board without a valid ticket.
If you are having problems accessing your mobile ticket, please contact us asap for assistance. If you cannot contact us, you must buy a Single or Day Return ticket from the driver via contactless payment to travel. Please then contact us after your journey so we can arrange a reimbursement.